Novia poaches Skandia head of operational strategy

Stephens, previously head of operational strategy at Skandia International, reports to chief operating officer Paul Parry and will have responsibility for the client services team and investment administration. She has over 20 years experience in financial services, with stints at Vertex Outsourcing and Old Mutual. "Being a young online business, Novia has none of the legacy issues of the larger organisations in the market," said Stephens. "Novia's recent move into profitability this year, demonstrating the financial strength of the business, and its reputation for service excellen...