Personal Touch shuns providers to create own risk profiler

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Personal Touch Financial Services is rolling out its own risk profiling asset allocation tool to its independent financial adviser (IFA) members, after warnings from the Financial Services Authority (FSA) about other tools in the market.

Earlier this year, the FSA paper highlighted issues around the way questions were often framed and the way customer information was interpreted and said nine out of the 11 tools it looked at had "weaknesses which could, in certain circumstances, lead to flawed output". John Ruddick, head of IFA at Personal Touch, said the company had been considering existing options before the FSA warnings, but had subsequently decided to develop one itself. "We were looking at the risk profiling tools on the market but our review was dramatically changed by the FSA paper," he added. "Fortunately,...

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