The definition of the word ‘secret' has been at the heart of a heated, but well-mannered, exchange between the BBC's Paul Lewis and Yorkshire-based IFA Neil Liversidge this week. The topic: Trail commission.
It all started with a segment on Radio 4's Money Box on Saturday (listen HERE, requires Flash), looking at the contentious issue of renewal commission and whether clients a) know they are paying it, and b) they should be. It follows on from the launch a week ago of paymemy.com, the controversial venture backed by entrepreneur Ivan Massow, which aims to hunt down and refund to customers any 'unearned' trail commission (taking a 20% cut). Lewis opened the segment by describing trail commission as "one of the industry's best kept secrets" and Massow went on to explain the new service and...
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