IFA: James Hay made 'schoolboy errors in basic maths'

Bryden Johnson claims James Hay told the client his tax free lump sum would be £100,000, which it was not. The firm also claims James Hay failed to take into account another of the client's pensions, his enhanced protection certificate and how the lifetime allowance on pension savings would affect him. The anonymous client has now lodged a complaint with the FOS and director of Bryden Johnson Richard Bryant has issued a scathing open letter to Richard Mattison, marking director at James Hay (pictured). In the letter, Bryant accuses Mattison of "trying to cover [his] own backside" i...