FSA forced to pay up for late night enforcement action

In a letter to the Complaints Commissioner, the individual said a courier sent by the FSA arrived at her house after 9pm, "banging" on her door and disturbing her children. Although the commissioner says the FSA did not breach her human rights, it agrees it was unreasonable for them to allow the courier to arrive at the house after 9pm and has also criticised the regulator for the manner of its initial apology, saying it "lacked sincerity". In its original response, the FSA Enforcement team said it "was not our intention to cause you or your children any inconvenience and we apologise...