Standard Life ordered to reconsider 'reckless' death payment

The PO says Standard Life behaved ‘recklessly' by paying out to the policyholder's mother without checking if there were any other claims to the policy, and without seeing an original death certificate. PO Tony King, writes in his report he does not consider the injustice to be that Mayke Hogestijn, the former wife, was not paid the lump sum, but that ‘Standard Life excluded her from proper consideration as a potentially eligible beneficiary'. Instead, Standard Life paid the policyholder's mother at the request of his sister, referred to as Mrs F, without appropriate due diligence, th...