The FSA has extended by five months the time customers can make complaints to the Ombudsman over purchasing payment protection insurance(PPI).
The introduction of the temporary rule - which suspends the existing six-month time limit for referring complaints to the ombudsman - comes into effect today and will run for five months until 27 October....
To continue reading this article...
Join Professional Adviser
- Unlimited access to real-time news, industry insights and market intelligence.
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters.
- Make smart business decisions with the latest developments in regulation, investing retirement and protection.
- Tap into our community intellignece through our regular Pro Adviser poll.
- Be the first to hear about our events and awards programmes.
06 August 2021
•
3 min read
