Bankhall calls on advisers to address operational risks

The support services provider asserted that establishing a written business plan and a streamlined set of operational systems and controls is paramount to planning a diversification strategy. David Golder, managing director of IFA services at Bankhall, commented: "The FSA has stated that advisers need a point of reference by which they can measure performance. Establishing a written business plan is the first and essential step in this process. Further, advisers should not be afraid to ask for assistance in setting up business basics." Bankhall believes that once IFAs have implemented ...