ABI says FOS must be 'accessible'

Commenting on the publication of Lord Hunt's review of the FOS, an ABI spokesperson asserted that the FOS should not stand in the way of better regulation, saying: "Lord Hunt's proposals for a more transparent FOS will encourage adjudicators to adopt a more consistent approach, ensuring that firms understand the FOS's position on key issues and consumers get a fairer deal. "Lord Hunt is right to say that proposals on publication of data will be controversial. We agree that there should be a proper dialogue between all interested parties before a decision is taken on the publication of fir...