FSA performance 'shows little or no improvement'

The panel has published its fourth biennial survey of the FSA’s performance, which reveals firms’ overall satisfaction has shown little or no sign of improvement. Although larger firms have become more contented with their relationship with the regulator, smaller wholesale and relationship-managed retail firms show little change from 2004. Moreover, the panel says smaller retail firms’ overall views of the FSA have deteriorated, despite steps taken by the FSA to make it more approachable, and some smaller firms report they are considering leaving the industry. While firms welcome t...