Controversial findings of a Norwich Union survey suggest insurance brokers comfortable with technology would not be sad to see a thinning of the ranks of intermediaries who are less used to IT in business.
Defined as “techno savvies” by NU, these brokers now account for about a third of insurance intermediaries, the provider claims. "They are also in favour of a less populated broker market and would not be unhappy if this was brought about by FSA regulations," the provider states. Using IT will play an important part in maintaining businesses, “and those who refuse to embrace it will struggle,” says Ken Wallace, NU intermediary business director. Most intermediaries, some 80% of the 400 surveyed, are “optimistic about the future” Wallace adds. ”While overall concerns over competi...
To continue reading this article...
Join Professional Adviser for free
Signup and gain exclusive members-only insights
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes
