Networks accused over claims management

Cartel Client Review singled out Home of Choice (HoC) as the latest firm to follow the trend following attacks on Intrinsic Financial Services and Personal Touch Financial Services (PTFS). They stand accused of sending letters to members warning them they do not approve of appointed representatives (ARs) recommending claims management to clients. Carl Wright, managing director of Cartel, says networks are more conscious than ever of maintaining relationships with lenders. "Home of Choice, Intrinsic and Personal Touch have pretty much copied each other's letters, they are saying the sa...