AXA protection to expand teleunderwriting package

In particular, the firm says it plans to introduce an online scheduling service for advisers to save them from having to telephone to arrange an interview for their client. The company says not only will this save time for IFAs but it could also help those uncomfortable with obtaining a client’s medical past, and help smooth concerns surrounding non-disclosure. A number of firms such as Progress from Royal Liver offer teleunderwriting – whereby someone else collects application data from the client over the phone as part of the business process. Graham Harvey, managing director of Pro...