Friends Prov upgrades online underwriting

clock •

Friends Provident has upgraded its online underwriting system to enable IFAs to amend protection applications after the policies have started.

The provider believes the move is an industry first and says it is in response to feedback from advisers wishing to have grater control and flexibility over online protection applications. Advisers will be able to log back into the original application and submit changes, whereas previously they would have had to request updates by phone or post. Updates to clients’ personal and payment details can be made at any time during the policy, but changes to health details, start date, sum assured and term must be made within 90 days of the policy start date. Dave Mace, head of e-business ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Why IHT on pensions is a protection advice opportunity

Why IHT on pensions is a protection advice opportunity

Pension accumulation can no longer be considered separately from protection and estate planning

Naomi Greatorex
clock 23 September 2026 • 3 min read
FCA's Reynolds: 'We want to see a real improvement in financial inclusion because it matters'

FCA's Reynolds: 'We want to see a real improvement in financial inclusion because it matters'

In conversation with Graeme Reynolds, director of competition, FCA

Cameron Roberts
clock 22 September 2026 • 7 min read
FCA Pure Protection Market Study: Key milestones

FCA Pure Protection Market Study: Key milestones

A timeline of key developments

Jaskeet Briah
clock 21 September 2026 • 5 min read