Fos publishes guides on funding and redress

The five guides cover: Funding and case fees; Jurisdiction where investment firms are no longer authorised; Hearings; Calculating redress for mis-sold mortgage endowments; and Calculating redress in investment complaints. For example, the guide on funding and case fees says case fees do not become payable if the Fos decides at the initial stage the complaint is not something it deals with or is clearly without merit. But, it adds sometimes it may not be apparent at this stage whether the complaint should be dismissed and, if it needs to look into the issues in more detail, a...