Fos publishes guides on funding and redress

clock •

The Financial Ombudsman Service has launched a series of quick guides for small businesses outlining its funding, jurisdiction and how it calculates redress.

The five guides cover: Funding and case fees; Jurisdiction where investment firms are no longer authorised; Hearings; Calculating redress for mis-sold mortgage endowments; and Calculating redress in investment complaints. For example, the guide on funding and case fees says case fees do not become payable if the Fos decides at the initial stage the complaint is not something it deals with or is clearly without merit. But, it adds sometimes it may not be apparent at this stage whether the complaint should be dismissed and, if it needs to look into the issues in more d...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

PFS Festival of Financial Planning to focus on member stories and Next Gen

PFS Festival of Financial Planning to focus on member stories and Next Gen

PFS approaching festival in a ‘more young and vibrant way’

Sophia Panayi
clock 19 October 2026 • 3 min read
One in four UK adults would invest up to £50,000 without professional advice

One in four UK adults would invest up to £50,000 without professional advice

Research from Mattioli Woods

Sophia Panayi
clock 19 October 2026 • 2 min read
News editor's view: Four big stories and a few hard truths

News editor's view: Four big stories and a few hard truths

The news editor's Friday Night Takeaway from 16 October

Isabel Baxter
clock 16 October 2026 • 2 min read