Advisers must change the way they assess customers' retirement requirements, according to research conducted by Vertex Life.
The technology solutions firm says advisers need better planning tools and support services as the advice process has become too complicated. The research also suggests the industry should redefine the term ‘retirement’ to reflect the changing needs of the growing over-50s population. It says the advice regime should be developed and product design and tax rules changed to “provide a genuine response to customer needs”. It says a new breed of products should be developed to meet the needs of today's maturing population, particularly to fill the space between semi-retirement and "asset ...
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