B&B ditches endowment complaint firms - papers 3 August

"There is no reason for customers to have to resort to these firms. The complaints service we provide, and that of the Financial Ombudsman Service, are both straightforward and free,” a spokesman for the provider says. Third party services providers have hit out at the decision, with EndowmentClaims stating: “Using professional help can not only heighten the chances of achieving a successful claim, but also increase the level of compensation," the Telegraph writes. FURTHER EVIDENCE YESTERDAY from Alliance & Leicester of the issue of bad debt possibly swinging the Monetary Policy Commi...