A roll-out of Customer Agreed Remuneration (CAR) must be strictly controlled to ensure a level playing field post RDR or its implementation will fail, according to Royal London head of corporate affairs Gareth Evans.
The CAR payment method, which separates out advice and product costs in a process agreed by the customer, has been favoured by the FSA as a preferred charging option post RDR. Royal London currently offers the CAR option but Evans says if it is rolled- out across the industry it must be carefully regulated to ensure customers are getting a fair deal. Problems could occur if initial discounts for advisers varied greatly from provider to provider. This would leave them open to the same criticism of bias currently levelled at advisers taking commission and nullify the point of introducing ...
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