Standard Life accused of withdrawing IFA support

Last month, the group announced almost 200 jobs would be cut in its distribution channel as part of a strategic review of its business. As part of the review, the company is cutting down the size of its regional call centres from 11 to six. Standard Life says all changes are "designed to lead to improved operational efficiencies in our distribution channels", and insist the changes will not impact on service levels. However, advisers have received letters from Standard Life informing them they are closing its Bristol based telephone support operation to save money. Almost 70 sta...