Zurich protection enhances underwriting system

The firm says the ‘reflexive’ online system will provide advisers with greater choice and flexibility as well as speeding up the application process and providing instant decisions for a substantial proportion of applications. Advisers can now choose whether to submit an application using the non-reflexive option as before, or using the new reflexive option, which will lead to more instant decisions online. Zurich says paper applications will continue to be available. Advisers selecting the reflexive option will follow a series of on-screen prompts using drop-down questioning to capture t...