The cheque is not in the mail - papers 1 June

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A row has broken out over comments attributed to the head of IT at the newly combined Inland Revenue and Customs & Excise, which suggest about a third of Revenue letters are returned because of incorrect address details.

The Guardian reports Steve Lamey, chief information officer, apparently made the comments at a meeting of government heads of IT. Lamey has subsequently denied the figures, as reported in trade publication Computer Weekly, saying the figures were unofficial estimates based on a small sample size. Instead, the official line is that 95% of addresses will be correct by April for the estimated 160 million letters to be mailed annually by the newly combined department. ALSO ON THE ISSUE of mail, The Times notes Royal Mail asked its regulator Postcomm for permission to raise the price of...

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