OFT to examine PPI sector

clock

The Office of Fair Trading (OFT) has launched a market study to look in depth at the payment protection insurance (PPI) sector following a super-complaint from Citizens Advice.

The OFT response to the super-complaint, published in December 2005, identified issues which pointed to the sector not working well for consumers and indicated the need for a more detailed examination. The issues were: Consumers face difficulties in getting information they need about alternative suppliers and the information available is often too technical to be understood easily; There are high costs or other barriers to entry for standalone PPI providers; There is a wide degree of variation in pricing in the sector; and Gross profit margins appear high – PPI ratios are low co...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Consumer Duty: Two years on – the protection impact

Consumer Duty: Two years on – the protection impact

Impact on the market and next steps

Jaskeet Briah
clock 01 August 2025 • 5 min read
Alcohol, Britain, one night stands and smartwatches… what does Gen Z really think?

Alcohol, Britain, one night stands and smartwatches… what does Gen Z really think?

'Listening to younger people is as refreshing as it is challenging. But ignoring it isn't an option'

Kevin Carr
clock 24 July 2025 • 4 min read
Group life cover excluded from IHT liability

Group life cover excluded from IHT liability

HMRC decision on protection and inheritance tax

Cameron Roberts
clock 23 July 2025 • 2 min read