The Office of Fair Trading is to refer the entire UK payment protection insurance (PPI) market to the Competition Commission following a damning report which reveals consumers are being failed by the PPI market.
The study, which was launched in April 2006, states there is evidence that how consumers purchase PPI products, their understanding of the product and the quality of information available to them hinders competition. It reveals consumers often do not shop around for the best deal on PPI and the complex nature of PPI makes comparison between different policies difficult. It also states consumers in some cases assumed, were told or given the impression that taking out the PPI would help the application for credit. It adds that although there may be competitive pressure operating at the top...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes