IFA comment: Consistency needed on FOS decisions

Steve Dodge of Impartial Adviser, says a similar case found in favour of the provider because the clients had previously held a with-profits endowment. “It is a shame the ombudsman cannot be consistent. I asked them to look into an identical case against the Abbey, late buyers policy running 10 years past her retirement age and five years beyond his, on a unit-linked basis. ”They found for the Abbey basically saying they must have known it would run beyond his retirement age and that as they had a WP endowment previously they were prepared to accept the risk in their old age, the comp...