CI claims declined for non-disclosure drop at NU

The insurer says claims rejected for failing to disclose medical facts fell to 4.17% from 8.5% in 2006, while those turned away for failing to meet the criteria fell to 6.15% from 9% in 2006. Norwich Union says the total number of CI payments made increased by 4.7% from 80% in 2006, while it says it paid out £106m to CI policyholders in 2007, the largest sum it has ever paid out. Darren Dicks, head of protection products for Norwich Union, says: “Critical illness claims can only be paid if the customer has a valid policy and their claim meets the policy criteria. “Many insurers face h...