Government proposals to sell stakeholder products are likely to be "detrimental" to "inexperienced" consumers unless changes are made to improve the basic advice sales regime, according to the Financial Services Consumer Panel.
Details of the FSCP submission to the FSA’s CP04/11 on the basic advice regime suggest the consumer group hopes the third round of FSA testing – of its scripted questionnaire for the basic advice process – shows “sufficient proportion of good outcomes to suggest the FSA should go ahead”. In the meantime, the panel suggests: disclosure documents should be tailored to help consumers understand the limits of basic advice and their role in the process; product guides should better explain the risks and implications for flexibility and withdrawal of products; better explanation should be ...
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