Consumer committee to advise on personal accounts

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The Personal Accounts Delivery Authority (PADA) will work with a Consumer Representative Committee to advise the authority's main board on issues relating to consumers.

PADA non-executive director Jeannie Drake will chair the committee, which will also advise on future personal accounts scheme members. Drake says: "Consumer representation is vital to the success of the scheme and the work of the delivery authority. It is essential that people feel it is their scheme; that their voice is heard and that the scheme is responsive to their needs. "The consumer representative committee will provide advice and guidance to the delivery authority based on its specialist consumer insight and will act as a forum for sharing ideas and research - as well as a consul...

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