Underwriting adjustments improve processing - SL

Specific changes to Protection Online which should reduce the need for manual underwriting include the expansion of occupations beyond a finite set of job titles to focus more on the activities undertaken as part of an applicant’s employment duties, as SL’s research into use of its site found a number of cases were referred unnecessarily to the company’s underwriters because people describe their jobs in different ways. Amendments have also been made to medical questions about certain conditions, such as whether the colour or size of moles on the skin have changed, as this could indicate...