Intermediaries slow to adopt ecommerce - report

The quarterly report on insights and trends in the financial services industry reveals many providers are trying to improve efficiency by asking intermediaries to use the internet to transact with them. But the report says this seems to be a mixed success, as the average respondent predicts only one in four of its intermediaries will be sending transaction data this way one year from now. In addition, many customers continue to prefer transacting through traditional channels such as branches and intermediaries and the report says the growth in customer adoption of the internet appears t...