Legal & General (L&G) has defended its decision to delay contacting investors to tell them they face losing up to 20% of their combined £33m investment in structured products backed by Lehman Brothers.
The firm says it began writing to the 2,300 affected customers at the beginning of December, a little under three months after the collapse of the global investment bank. It says while it was "clearly aware" of its customers' exposure to Lehmans, it opted to wait until after a creditors meeting on 14 November as it would have been "unhelpful" to contact investors without knowing the extent of the damage. L&G says it began contacting advisers immediately after the meeting before sending letters to customers. Other providers, including NDFA, Meteor and Arc warned clients within weeks of...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes