HSBC in postal blunder

Professional Adviser
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Welcome to the first blog from COVER Magazine. From today, COVER is going to produce a weekly blog which will be sent out via email and also made available on the COVER website .

On Monday, it was revealed that the banking giant HSBC had somehow managed to lose a disc containing the details of 370 000 customers between offices in Southampton and the reinsurer Swiss Re in Folkestone. Fortunately, the bank claims it contained minimal customer information and would be useless to criminals. What is most surprising about the episode is that, contrary to original reports, the disc was not sent through an external courier but instead went via standard Royal Mail delivery. HSBC said the information was needed urgently and, with its usual secure data transfer system not wo...

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