Survey shows best method

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Non-disclosure least prevalent in tele-interviewing

High levels of non-disclosure from adviser-interviewed insurance applications have been picked up by tele-interviewer MorganAsh's annual survey. The survey was compiled by asking for doctor reports and/or tele-interviewing across a range of adviser-interviewed policies. Non-disclosure was found in 70% of cases originally submitted through the traditional adviser process, across a sample of 1,226 cases. A quarter were found to have material non-disclosure, which MorganAsh defined as "whether or not the information that had not been disclosed on the application would have led to a change in...

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