Experts debate whether segmenting advice will lead to consumer confusion
By Johanna Gornitzki The Financial Services Authority (FSA) has decided not to include protection in the Retail Distribution Review (RDR) as it believes consumers understand the difference between non-investment and investment contracts. During a filming session with COVER, Andrew Honey, head of insurance at the FSA's small firms division, said the regulator separated products by type to cater for its different markets - something it believes consumers would recognise. Many commentators have expressed concern over protection products not being included in the RDR, arguing that financi...
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