'A paralysis of the UK pension system' - The reality of transfer delays

Whitehall Group director Richard Mattison told PA that where transfers were once typically completed within weeks, more complex ones now frequently take months – if they are processed at all. In some instances, he said, providers have rejected transfers before fully reviewing submitted documentation. In other cases, Mattison set out that providers have repeated information requests months into the process, further compounding delays. "We used to receive most transfers within about six weeks but over the last twelve months these have extended to three to six months if at all," Mattison...