Consumers who believe they may have been missold a mortgage endowment now have slightly longer to fi...
Consumers who believe they may have been missold a mortgage endowment now have slightly longer to file their complaint with the Financial Ombudsman. A heavy campaign by the Consumers' Association has led the FSA to alter rules governing the length of time policyholders have to make a complaint. Rather than needing to file a complaint within three years, the FSA says consumers can still file documents with the Ombudsman up to six months after they received their second 'red' re-projection warning of a shortfall on their required maturity value, if they believe they have been missol...
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