'Operating in crisis mode': What we learned from a tense PFS webinar

The ongoing dispute between the Personal Finance Society (PFS) and the Chartered Insurance Institute (CII), described by one commentator last week as a "civil war", took another turn on Friday as key players from both sides stated their case to PFS members. For those out of the loop, on 21 December the CII moved to add additional board members to the PFS giving it a majority over member directors. It now has five board members to the PFS's four. The shock decision to take over the board had followed a period of independent mediation between the two organisations over finances and the ...