Why advisers ignore platform culture at their peril

Five things advisers should be thinking about

clock • 3 min read

Choosing a platform is an important decision for advisers. Here, Barry Neilson outlines why culture is an important but often overlooked consideration

There are many facets to consider when choosing a platform for an adviser's business, including technological capabilities, critical mass and security features. However, one essential aspect is often overlooked is culture: whether an advisory business and a platform have a shared outlook, aligned values and if firms feel they can trust a platform. Here are five key considerations for advisers when assessing whether a platform's culture is aligned with their own.   1 Communication with senior management As the face of the platform, it is important that the values and principles...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Wrap/platforms

Hargreaves Lansdown slashes account fees to 0.35% in charges overhaul

Hargreaves Lansdown slashes account fees to 0.35% in charges overhaul

Annual account charges to drop

Patrick Brusnahan
clock 26 January 2026 • 1 min read
AJ Bell platform AUM hits record £108bn as advised customer numbers rise

AJ Bell platform AUM hits record £108bn as advised customer numbers rise

Figures for the three months ended 31 December 2025

Jenna Brown
clock 22 January 2026 • 2 min read
Platforms in 2026: The good, the bad and the opportunity

Platforms in 2026: The good, the bad and the opportunity

'The optimist sees the donut. The pessimist sees the hole'

Steve Andrews
clock 16 January 2026 • 4 min read