Clear communication: Seven tips for your next client presentation

We've all been there: the presentation or product pitch where the facilitator dumps information on us, with a tonality and speed that presumes we are as equally well read in their topic, as they are. The whirlwind tour begins with overloaded slides, includes some figures and maybe a colourful graph or two and is topped off with a hastily added "Any questions?" Before the audience has time to digest this new information, let alone come up with a question which might help them assimilate this new information into their own learning, the facilitator has unplugged their laptop and is seen...