Fewer staff, closed departments and adviser charging variations are just some of the problems facing advisers when dealing with providers in the post-RDR environment…
Everyone was supposed to be ready by now. Whether provider, adviser or support service, firms’ post-Retail Distribution Review (RDR) propositions were supposed to be in full working motion, with only minor hiccups interrupting the calm. Yet, according to several advisers, delays and mismanagement seem to be worse than they were before RDR. The reasons are manifold and include fewer staff, reported difficulties with legacy systems and a myriad of options for paying the adviser charge. How are advisers managing these issues? Ruth Whitehead, principal, Ruth Whitehead Associates “I ...
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