Taking on claims management companies

Alan Lakey and Derek Bradley are not easy to please. Between them, the Highclere Financial Services adviser and PanaceaIFA CEO have campaigned on everything from the Retail Distribution Review (RDR) and complaints long-stop to Financial Services Authority (FSA) fees and bonuses. This time, they are taking on unscrupulous claims management companies (CMCs). Last week the pair met with senior figures from the Ministry of Justice (MoJ), the organisation that regulates CMCs. The sit-down with MoJ head of claims management regulation Kevin Rousell and principal compliance officer Antony B...