After an overwhelming response to an article on IFAs being targeted by claims management companies (CMCs), Professional Adviser hears how one adviser is fighting back.
The payment protection insurance (PPI) mis-selling scandal has galvanised the claims management industry, with the number of CMCs – and the number of complaints – rocketing. Most CMCs target large insurers and banks, but advisers have also reported being inundated with inaccurate and misleading claims, supposedly levelled by clients. Readers may recall this story from a few weeks back detailing how Alan Lakey, partner at Highclere Financial Services, lodged a complaint with the Ministry of Justice (MoJ) in November 2011 against Devon-based claims manager EMC Advisory Services (EMCAS)....
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