Revealed: The biggest barrier to RDR

The retail distribution review (RDR) is being conducted with the best of intentions. Its core aim is to simplify the products, advice process and charging structures on offer from the financial services industry. This, so the thinking goes, will improve the overall customer service and experience. The RDR’s ultimate impact will remain diluted, however, if one fundamental factor in the equation remains unchanged; that is, the majority of people in the UK remaining financially illiterate. Dangers to UK This is not a new phenomenon. And, perversely, it is something of which those in qu...