We need greater consumer clarity on RDR

Better Business: RDR

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Zurich UK Life's intermediary sales director Richard Howells focuses on the issues affecting consumers in the light of the RDR.

Last week, I touched upon some of the areas which I believe still need clarification for advisers as the RDR deadline looms. In particular, we focused on the confusion that remains around qualifications, capital requirements and adviser charging as well as the need to create a level playing field for advisers with the potential for positive change. Yet the confusion among advisers about the RDR pales into insignificance when compared to the lack of consumer understanding about what lies ahead. The debate so far has focused on advisers, but there is still a need to look more closely at...

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