How will advisers alter their service propositions in a post-RDR world?
The cost benefit of repositioning existing business models and delivering a viable service proposition to clients will be a major concern for advisers between now and December 2012. IFAs fear being caught in a double bind of soaring RDR implementation costs and potentially falling revenue streams as they begin the process of charging for services clients previously received for ‘free’, with many advisers fearing client intransigence when switching to a fee-paying structure. So how can advisers offer a robust service proposition to the consumer in a post-RDR world? A compelling prop...
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