Just as people leave their husbands and wives, so clients abandon their advisers. Bryce Sanders, president of Perceptive Business Solutions, explains how to spot the early warnings signs a client is about to abscond...
A year on from the US stock market’s low in March 2009, some clients may be thinking it is time for action. Great you say! They are ready to return to active investing. Not exactly. They are thinking about changing advisers. Why do clients leave? What are the early warning signs? Can the relationship be saved? If all this sounds familiar but you cannot place the scenario, think a little harder. Think romance. Why do people leave a romantic relationship after a month, a year, ten years? Sometimes because an attractive alternative appears on the horizon. Other times because th...
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