Damaging allegations of mis-selling occur frequently in the critical illness and income protection markets. Rona Doyle explains how to avoid the pitfalls
Lawyers acting for insurers and reinsurers in the disability market come across allegations of mis-selling too often, especially when a claim has been declined for non-disclosure. The majority of allegations of mis-selling are spurious, but all need investigation. Most policies concerning these allegations were sold many years ago - in many cases, lawyers are investigating the selling of protection insurance up to 20 years ago, which is difficult for the insurers and most of all for the person that sold the policy, assuming they can be found. Often, they cannot remember the sale or the c...
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