THE 39 STEPS

The Financial Services Authority (FSA) has moved to calm some firms by making clear it will not be analysing adviser charging data to see if it represents "value for money" to customers.

The Financial Services Authority (FSA) has criticised firms for failing to send in details of advisers' qualifications.

Chartered Insurance Institute (CII) research into consumers' views of the Retail Distribution Review (RDR) suggests a large untapped market of individuals who could be brought into financial advice for the first time as a result of the regulatory changes....

Outgoing Personal Finance Society (PFS) chief executive Fay Goddard has said she wants her legacy to be the recognition among the public of financial planning as a chartered profession.

Harlequin Property, a UK-based overseas property sales agent that is not regulated by the Financial Services Authority (FSA), is having problems issuing payments due under the terms of its agreement.

Aegon distribution arms Positive Solutions and Origen pared back losses last year to end the period down £2m, an improvement from £6m losses in 2011, due mainly to cost savings.

The German economy crashed at the end of last year as the crisis in the eurozone spread to the heart of the region.

Aegon has reported new life sales rose to £758m in 2012, up from £738m the year before.

Former Lloyds boss Eric Daniels has told MPs that 50% of mis-selling claims received by the bank related to payment protection insurance (PPI) were bogus, but a lot were paid out in the early days as staff struggled to handle the volume of claims.