The Financial Conduct Authority (FCA) has reached an agreement with Santander UK that will see the bank contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its standard variable rate (SVR) in 2008.

Compensation and refunds related to mis-sold payment protection insurance (PPI) have reached £9.3bn, the Financial Conduct Authority (FCA) has said.

A spate of professional negligence claims have been lodged against the promoters of tax avoidance schemes - including advisers - following a clampdown by HM Revenue & Customs (HMRC), according to Reynolds Porter Chamberlain (RPC), the City law firm.

People who engage in risky activities in the financial services sector should be forced to take on unlimited personal liability as a deterrent to bad practice, according to the boss of Hermes.

Investment intermediaries must stump up an extra £2m towards the Financial Services Compensation Scheme (FSCS) levy for 2013/14, taking their annual levy contribution to £78m.

The Financial Conduct Authority (FCA) has banned Kevin Wells, the managing director of Montpelier Pension Administration Services, from performing any significant influence function at any regulated firm, and also censured him.

The Financial Conduct Authority (FCA) has set out the steps it will put into action in the event of a regulatory failure.

Merchant House Group (MHG) has entered administration for reportedly failing to honour guarantee that it would pay liabilities relating to its structured product arm, Merchant Capital.

PSYCHO-REGULATION

Martin Wheatley, chief executive of the Financial Conduct Authority (FCA), has branded the previous watchdog - the Financial Services Authority (FSA) - "too robotic" in its approach to regulation.