Planet Insurance

It is an excellent and challenging document. The Task Force have rightly called for publication of claims data but the issues on IP claims go beyond the non-disclosure and meeting the definition of issues that drove industry progress on Critical Illness (CI). For IP, a key point is not so much if you get paid or not – but how much you get paid. The stats should cover these issues too. That leads me to three areas for industry standardisation where there can be consumer detriment. As the White Paper points out, it has been the failure to identify consumer detriment that has prevented prog...