Andy Thompson: FCA's balancing act on pension transfer advice

Nervousness over pension transfers has understandably reached fever pitch over the past year. In this area of advice, the Financial Conduct Authority (FCA) is in an unenviable position of gathering polarising viewpoints from across the sector and trying to decide what course of action leads to the best possible customer outcome. An added element to the regulator's already challenging balancing act is it must ensure its decisions do not exacerbate the already substantial advice gap. All things considered then, the FCA's latest policy statement PS 18/20 - Improving the quality of pension t...